# FDA 483 - W & R Investments  LLC  d.b.a. Laser Engineering - October 13, 2022

Source: https://www.globalkeysolutions.net/records/483/w-r-investments-llc-dba-laser-engineering/b765284d-2939-4c8f-a459-d48dc4ac44b7

> FDA 483 for W & R Investments  LLC  d.b.a. Laser Engineering on October 13, 2022. Product: device. Access full analysis and detailed observations.

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## Details

- Record Type: 483
- Company Name: W & R Investments  LLC  d.b.a. Laser Engineering
- Inspection Date: 2022-10-13
- Product Type: device
- Office Name: FDA District Office — Stoneham, Massachusetts
- Summary: An FDA inspection of W & R Investments LLC d.b.a. Laser Engineering in Milford, MA, identified a significant issue with the firm's complaint handling procedures. The company failed to establish adequate procedures for receiving, reviewing, and evaluating complaints, specifically lacking a time-frame objective for complaint file closure. This deficiency led to numerous complaint files remaining open for extended periods, potentially resulting in missed Medical Device Reports (MDRs).

## Related Officers

- [Nabil Nakhoul](https://www.globalkeysolutions.net/people/nabil-nakhoul/d676e9c9-566c-4e59-84e8-1dc474e4e48d)

Company: https://www.globalkeysolutions.net/companies/w-r-investments-llc-dba-laser-engineering/e958ac0a-0520-495e-adfe-e2577dfeedff

Office: https://www.globalkeysolutions.net/offices/fda-district-office-stoneham-massachusetts/1daceb4f-4057-46cf-af02-d4ccde44dcc7