# China NMPA Product Recall - Prophylaxis powder for dental polishing

Source: https://www.globalkeysolutions.net/records/china_product_recall/medmax-electronic-medical-systems-trading-shanghai-co-ltd/d623bd1d-253b-4cf1-bef8-b1f036fbae9a/
Source feed: China

> China NMPA product recall for Prophylaxis powder for dental polishing by Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd. published July 12, 2021. Recall level: Level 3 Recall. On July 12, 2021, Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd. initiated a volunta

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## Details

- Record Type: CHINA_PRODUCT_RECALL
- Title: Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd. has initiated a voluntary recall of Prophylaxis dental polishing powder.
- Company Name: Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd.
- Publication Date: 2021-07-12
- Product Name: Prophylaxis powder for dental polishing
- Recall Level: Level 3 Recall
- Recall Reason: The shipping and storage temperature information on the packaging of products involving batch numbers is incorrect and may mislead users.
- Discovering Company: Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd.
- Manufacturing Company: Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd.
- Summary: On July 12, 2021, Medmax Electronic Medical Systems Trading (Shanghai) Co., Ltd. initiated a voluntary Class III recall of its Prophylaxis powder (Registration Certificate No.: 20152172250). This action was taken after the company's internal quality inspection identified an error on the product packaging. The main issue involved incorrect information regarding transportation and storage temperatures printed on the affected batches.
The company stated that this inaccuracy could potentially lead to misunderstanding among users regarding the proper handling of the product. It is important to note that, as of the recall announcement, Medmax had not received any quality complaints related to this specific issue in China.
This voluntary recall falls under the oversight of the National Medical Products Administration (NMPA) and was reported via the Shanghai Municipal Drug Administration Website. The company's required action is to recall the implicated products, with detailed information on specific models, specifications, and batches provided in an accompanying "Medical Device Recall Event Report Form." This proactive measure by Medmax aims to address potential user confusion and ensure product integrity, despite the absence of reported adverse events.

Company: https://www.globalkeysolutions.net/companies/medmax-electronic-medical-systems-trading-shanghai-co-ltd/41568b38-33b5-40e0-96db-249c51b42e4b/